1. CONTACTS
2. HOW TO BUY
3. METHODS OF PAYMENT
4. SHIPPING COSTS AND METHODS
5. CONCERT TICKETS
6. WHO ARE WE

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1. CONTACTS:
Physical Address:
Av. Infante D. Henrique, Armazém B, Loja 4 – Cais da Pedra – Santa Apolónia, 1900-264 Lisboa, Portugal
Phone:
+351218821101
Email:
loja(a)flur.pt

2. HOW TO BUY (part 1):
First thing you need to know is: this is not a proper e-commerce site with a proper shopping cart equipped with direct checkout payment.
So here’s how it works: below you see a sample of our latest recommendations.

1 – If you click on an item, it will open the respective post. There you shall find the item description, price and a shopping cart icon.
2 – If the item interests you just click the icon; this will direct you to a checkout page which you can leave open while you browse the site.
3 – While browsing just copy the desired ARTIST / TITLE / FORMAT of any item and drop it on the order form in the checkout page.
4 – After you reviewed your order, proceed to filling the rest of the form with your name + surname, email, and any message you wish to send us (your address, special instructions, etc.).
5 – Finally, click the button which says “Enviar Pedido” (“Send Order”). This will generate an email to us, a copy of which you should also receive, and we shall answer you as quickly as possible.

Why is our email answer important?
Mainly because we don’t have our stock online so you might order items which are no longer available, that’s why we always have to communicate personally with you. We must always confirm price and stock, check how you wish to pay, etc.

Concerning prices:
Especially with older items, and because the market is ever-changing and because this site is not automatically updated, it may happen that prices may now be different – sometimes that’s for the better : )

Concerning stock:
Not all items are in stock. Some are easier to restock than others, some are sold out for good. Chances are that the most recent items are in stock or still easy to get and older ones are not. That’s why we always have to confirm stock too.

2. HOW TO BUY (part 2):
If you find the above process too complicated or time-consuming or whatever the case, you can always just write us a direct email to loja(a)flur.pt with the items you wish to order. We all speak and write English.

3. METHODS OF PAYMENT:
If you live outside Portugal, we can only accept bank transfer in EUROS (with any eventual transfer expenses covered by you) or PayPal (buyer pays the respective fee). Our bank or PayPal details shall be provided to you once the order is complete.

4. SHIPPING COSTS AND METHODS:
We can send records all over the world by regular airmail (at your own risk) or registered airmail (includes a tracking number and the postal company offers some guarantee). This is the current price table according to the average weight of each format. It includes handling costs as well.

REGULAR AIRMAIL (EUROPE)
1 12″/10″/LP = 5,50 EUR
2 12″/10″/LP = 8,50 EUR
3-5 12″/10″/LP = 13,50 EUR
1 CD/7″ = 3,00 EUR
2 CD/7″ = 5,00 EUR
3-5 CD/7″ = 8,00 EUR
more than 5 12″/LP/CD, etc. please ask

REGULAR AIRMAIL (REST OF THE WORLD)
1 12″/10″/LP = 7,80 EUR
2 12″/10″/LP = 15,00 EUR
3-5 12″/10″/LP = 22,00 EUR
1 CD/7″ = 4,00 EUR
2 CD/7″ = 7,50 EUR
3-5 CD/7″ = 15,00 EUR
more than 5 12″/LP/CD/7″ please ask

REGISTERED AIRMAIL (EUROPE)
1 12″/10″/LP = 8,00 EUR
2 12″/10″/LP = 11,00 EUR
3-5 12″/10″/LP = 17,00 EUR
1 CD/7″ = 6,00 EUR
2 CD/7″ = 8,00 EUR
3-5 CD/7″ = 11,00 EUR
more than 5 12″/LP/CD/7″ please ask

REGISTERED AIRMAIL (REST OF THE WORLD)
1 12″/10″/LP = 10,00 EUR
2 12″/10″/LP = 18,00 EUR
3-5 12″/10″/LP = 26,00 EUR
1 CD/7″ = 7,00 EUR
2 CD/7″ = 10,00 EUR
3-5 CD/7″ = 18,00 EUR
more than 5 12″/LP/CD/7″ please ask



SHIPPING NOTES
- shipping cost is per disc (doubles count as 2, etc);
- special editions, boxes, etc. may have different postage; please ask;
- combination of different formats in one package always charged at combined cost based on actual weight;
- will usually ship within 2 week days after payment is received.

5. CONCERT TICKETS:
Though we sell tickets and have some requests from abroad, we absolutely are not allowed to reserve any tickets nor can we send them by mail. We can only sell them physically in the shop. Otherwise, the best we can do is direct you to the promoter. Sorry. 

6. WHO ARE WE?
Flur is an independent physical record shop located on the waterfront in Lisboa, Portugal, across the street from the train station of Santa Apolónia and a very short walk from Lux, a high profile nightclub. Flur opened its doors for the first time on December 4, 2001, initially trying to cover areas of electronic music usually neglected by other shops around town. As its staff mutated, so has the offer of styles in the shop’s racks on both sides of a long and narrow ground floor (3×20 meters) with a view to the Tagus river.

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